Returns & Exchanges
We want you to look your best for your big event, so we offer a seamless return and exchange process for all of our rental and purchase items. If your fit isn't perfect, we provide free shipping on all replacements and returns within our specified event window.
Try It On Immediately
Try on your full outfit within 48 hours of delivery to ensure everything fits perfectly before your event date.
Request a Replacement
If any item doesn't fit, log into your account and request a free replacement size within 48 hours of receiving your order.
Celebrate Your Event
Enjoy your event in style; there is no need to worry about cleaning or pressing your garments before returning them.
Return via Mail
Place all items back in the original box using the prepaid return label provided and drop it off at any authorized shipping location within 3 days after your event.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing